Venue Rental Assistant Coordinator

General Information

Position Title: Venue Rental Assistant Coordinator

Supervisor: Venue Rental & Event Manager

Department: Events at CNC, LLC

Classification: Hourly

Category: Part-time

Schedule: 8-24 hours/week, variable schedule, evenings and weekends required as events are scheduled

Revision: February 2025

 

Cincinnati Nature Center is seeking applicants to fill a Venue Rental & Event Assistant Coordinator role at our Rowe Woods location in Milford, OH. 

Cincinnati Nature Center has been named a Top Workplace in Cincinnati for 6 years running. The work environment is collaborative, flexible, and fun. If these cultural qualities appeal to you, we would love to hear from you!

 

Purpose

With two historic estates nestled on more than 1,000 acres of spectacular forests, fields, streams and ponds, Cincinnati Nature Center provides a stunning natural backdrop for events – from inspiring meetings to unforgettable celebrations. This role is a member of the Venue Rental & Events team, which is responsible for selling, planning, and supervising private weddings, social and corporate events, as well as supporting CNC sponsored events.

Reporting to the Venue Rental and Event Manager, the Assistant Coordinator is responsible for ensuring day-of activities are executed to Nature Center standards while providing superior customer service to guests. The Assistant Coordinator will meet vendors and ensure set ups are executed per the contract. This position is an integral part of the Venue Rentals team. All activities are executed with the highest standards for safety and customer service, and in keeping with the Nature Center’s mission, values, and principals.

This position requires working on average 8-24 hours/week throughout the year and must be able to work evenings and weekends as events are scheduled. Hours worked are expected to range between 12 to 24hrs/ week during April – October; the needs of the business will determine the number of hours worked each week.

 

 

Essential Job Responsibilities

Provide exceptional customer service to create memorable experiences for Nature Center clients.
With strong attention to detail and proactive nature, oversee the preparation for and execution of events at our two historic venues. 
Ensure event details are executed accurately and superbly to ensure client’s needs are met; protect the venue and property.
Move tables and chairs in order to set up and take down according to the floor plan for events as needed, including turnover of spaces during an event if needed. 
Greet vendors and clients.  As the venue representative, assist vendors and clients with their needs; assist bartender with liquor inventory for event and maintain inventory throughout the event.
Work to resolve issues, demonstrate a positive outlook, and enlist management assistance when needed.
Close and secure the venue at the end of the event.
Attend team planning meetings during week and wedding rehearsals, when relevant.
Represent the Nature Center to clients, potential clients and partners in a positive manner.  Assist with deepening client’s experience with the Nature Center and surrounding natural areas.
These job responsibilities represent only the essential and most significant duties of the position.  This job description does not exclude other work assignments or directives as assigned.

 

Education and Competencies:

High school diploma required
Experience in event planning, hospitality, food service preferred
Communication:

Strong written and oral communication skills
Must maintain confidentiality of sensitive and confidential information
Qualifications:

Experience executing events; experience planning and managing events is a plus
Knowledge of AV systems preferred
Collaborative working style; ability to build trust with clients, co-workers, and vendors
Strong customer service skills and ability to handle client issues
Ability to work independently and with initiative and “can-do” spirit
Strong organizational skills and attention to details
Schedule flexibility – must be able to work weekend days and nights for scheduled events during busy season of April through October
A sense of humor, creativity, and entrepreneurial spirit
Ability and desire to learn
General interest in nature and the environment
Must pass a background check and maintain First Aid/CPR certification.
Computer Skills:

Moderate MS Office skills required
Ability to effectively communicate via email, text and voice
Knowledge of Tripleseat software is a plus
Work Environment:

The work is performed indoors and outdoors at event venues.
Physical Demands:

This position requires the following physical activities: pushing, pulling, climbing, bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity.