Food Donor Relationship Manager

Food Donor Relationship Manager

Reports to: Senior Manager, Food Donation

Position Purpose

Last Mile Food Rescue is a Greater Cincinnati food rescue non-profit organization on a mission to save good food and get it to those who need it most. By using the power of volunteers fueled by technology (a mobile app called Last Mile), we connect Food Donors with Nonprofit Agencies who serve the region’s food insecure with volunteer drivers fighting wasted food and helping to end hunger. Since opening our doors in November 2020, Last mile Food Rescue has seen incredible growth, rescuing well over 10 Million pounds of desirable food. Volunteers love the simplicity of the app and accessibility of volunteering close to home. Food Donors and Nonprofit Agencies see Last Mile as a critical partner in the effort to eliminate food waste and hunger in our region.

The Food Donor Relationship Manager is a full-time position that supports the Senior Manager, Food Donation to cultivate, educate and retain food donors in order to rescue 4+ million pounds per year.

The LMFR Food Donor Relationship Manager will support the Program and Partnerships team to cultivate, educate and retain food donors. This position will execute outreach to food donors through a variety of methods including email, phone, and in-person meetings. Outreach may include initial location visits, cold calls, onsite kitchen consultations, food donation training sessions, and regular donor reporting. In addition to generating new leads, this role is responsible for ongoing communication and engagement with current food donors. Tracking and analyzing data and prompt and respectful communication to donors is essential to building relationships within our food donor network. This job is great for a self-starter who excels at building interpersonal relationships.

Responsibilities will include:

·        Cultivation, education and ongoing communication with food donors

·        Developing quality contact lists for potential donors and updating current contacts within Salesforce

·        Providing donor education on food rescue operations by sharing LMFR resources

·        On-site assistance setting up a food rescue operation

·        Tracking and analyzing donor data

·        Producing donor reports

·        Developing and managing ongoing donor relationship plans

·        Collaborating with other team members in dispatch, marketing and development to drive food donations

Qualifications & Competencies

·        Passion to make a difference in the areas of hunger relief, food rescue and food waste reduction

·        Excellent communication and interpersonal skills

·        Skilled in professional software including Salesforce or other CRM systems, excel, powerpoint, and an eagerness to learn and employ new tech solutions

·        Proficient in data tracking and analytics

·        1-3 years of professional experience in marketing, development, data analytics, non-profit program management, or other related field

·        Driver’s license and personal transportation

Work Schedule and Requirements

40-hour work week, 8-5 pm, occasional evenings and weekends

Must be able to lift 20 – 60 lbs, stand/sit for long periods of time, and drive

Hybrid work environment

Compensation

Salary $40,000 – $44,000

Healthcare and Retirement Benefits

Mileage reimbursement

Generous Paid Time Off

Interested applicants should submit a cover letter, resume, and references via email to crystal@lastmilefood.org with the subject line LMFR Food Donor Relationship Manager. Applications are due December 6.