Organization: Cincinnati Zoo
The Cincinnati Zoo & Botanical Garden (CZBG) and AmeriCorps have partnered to bring fun, science based educational opportunities to students in Cincinnati who need it the most and to challenge our community to step up and do more to conserve resources and wildlife. Together, CZBG and AmeriCorps will provide quality STEM education to economically disadvantaged Prek-12 students and to engage Zoo visitors and community members in environmentally conscious practices and behaviors. Zoo AmeriCorps members will work directly with teachers and students to improve science literacy and academic engagement and with Zoo visitors and the community outside the Zoo to share sustainable practices and encourage behavior change.
The Cincinnati Zoo & Botanical Garden is known for many things- our conservation efforts, our green initiatives, our friendly staff… but did you know that we have a strong set of core values that make us the best team around, and a Top Workplace in Cincinnati? We’re more than coworkers… we’re family. By building Collaborative Relationships, displaying Positivity & Energy, having Pride, Passion & a Sense of Ownership, supporting Accountability, Mutual Trust & Respect, and embracing Progressive Thinking, we have built a team of dedicated staff that focuses on our visitors, our community & our future.
This is what we believe and how we act. If this gets you fired up, we look forward to having you join our team!
ABOUT THE POSITION
The incumbent is a full-time AmeriCorps position serving 1,700 hours (40 hours per week) over an 11-month term of service from August 24, 2020 to July 30, 2021. The ZooTeen Engagement AmeriCorps Member will coordinate, and coach teenage volunteers accepted into our ZooTeen Volunteer program to become effective communicators, educators, and leaders. The term “ZooTeens” refers to the group of teenage volunteers at the Cincinnati Zoo who volunteer with our Education, Visitor Experience, and Horticulture Departments to communicate environmental and conservation messages to Zoo guests and community members. The AmeriCorps Member will facilitate these experiences and opportunities for the ZooTeens, both on and off Zoo grounds. The AmeriCorps Member will report directly to and be supervised by the Volunteer Department Staff. The member will have a flexible schedule based on service responsibilities, serving 5-days a week for 8-hour days including evenings and weekends when necessary.
AmeriCorps Member Responsibilities
Coach ZooTeens to increase their communication, confidence, and leadership skills
Work with various Zoo staff to review, revise, and update ZooTeen volunteer activities
Develop novel approaches, strategies and outlets for ZooTeens to communicate environmental messages to Zoo visitors
Administer a performance evaluation to identify coachable behaviors and skills
Work with various Zoo staff to promote ZooTeen volunteer engagement efforts internally and externally using social media, oral presentation, and other outreach tools
Schedule, supervise/facilitate, and lead activities
On grounds program – Education and Visitor Engagement efforts
Off grounds program – Community Conservation Action Events
Assist with recruitment and training of 200-250 ZooTeens
Evaluate, assess and report program goals and outcomes
Measure impact of and goals for the program year (ZooTeens will communicate Zoo-modeled messages to approximately 15,000 Zoo visitors per year)
Work with the animal collection in order to maintain the high level of proficiency
Participate in a mid-year and end of year performance review process with supervisor
Complete weekly timesheets to accurately report hours served
Coordinate Administrative tasks with ZooTeen supervisors
Attend AmeriCorps training and service project days throughout the year
ZooTeen Management: Recruitment
Assist with program promotion and recruitment efforts
Assist with applicant tracking, management, review and selection
Use online tool(s) to manage ZooTeen schedules and events; utilize tools for tracking and reporting data
ZooTeen Management: Orientation and Training
Review, revise and create orientation materials
Develop training materials to explain ZooTeen responsibilities, goals and short- term/long-term results
ZooTeen Management: Planning and Coordination
Partner with Zoo staff and collaborators to plan and manage all ZooTeen activities
Maintain an inventory of materials as needed
Maintain ZooTeen schedule
Administer pre- and post-experience surveys and evaluate, assess and report program goals and outcomes
Support and Troubleshooting
Serve as primary contact for ZooTeens, answering questions regarding ZooTeen activities, and managing conflict or challenges that may arise
Identify and share additional resources or innovative ideas
Collect and input all volunteer feedback
Participate in regularly scheduled meetings with the Zoo team
Assist with ZooTeen Program Supervisor applicant review, interviews, and selection
Assist with Zoo Academy Student Lab
Contribute to the overall success of the Zoo’s ZooTeen Program and Visitor Experience efforts, but also seek out new challenges and learn and grow while in this position over the course of the service year.
Serve an average of 40 hours per week during the program year (August 24, 2020 to July 30, 2021 including:
ZooTeen management activities (detailed above), ongoing and daily basis
Bi-weekly supervisory meetings [1-2 hours per week]
Planning meetings and check-ins with Zoo staff [1-2 hours per week]
Administrative tasks, coaching, coordinating, developing and supervising daily/weekly activities [30-35 hours per week]
QUALIFICATIONS AND EXPERIENCE
Ability to lead a diverse group of teenagers
Strong communication skills, including the ability to facilitate meetings and trainings
Experience in a leadership role, preferably with youth
Ability to organize multiple tasks
Attention to detail
Ability to manage and prioritize time and responsibilities
Commitment to Service
Ability to fulfill a yearlong, full-time AmeriCorps service commitment
Dedication to CZBG and AmeriCorps’ missions
Enthusiastic and positive attitude toward helping others
Dedication to CZBG mission, Core Values, and program areas
Willingness to represent the CZBG to outside groups
Excellent organizational skills with ability to meet deadlines and independently manage multiple tasks and timely follow-through, with flexibility to adapt to changing needs and to work effectively with minimal supervision
Willingness to seek and use available resources to support problem solving efforts
Ability to independently problem solve and think strategically
Ability to work and build relationships with people from diverse backgrounds
Maturity and good judgment in relating to CZBG peers, partners, and visitors
Management experience a plus
Bachelor’s degree required
A sincere love of wildlife and nature, and desire to share that interest with others
Knowledge of/education in wildlife ecology, environmental science, biology, zoology or a related natural science
Knowledge of/education in/experience in formal education, or environmental education, conservation education, or a related non-formal education field
Desire and interest in working with youth; demonstrated rapport with, and understanding of teenagers and their parents
Ability to use basic and some advanced functions of Windows operating systems, Microsoft Office Suite (Word, Excel, Power Point, Outlook, Publisher), G Suite (Docs, Sheets, Forms, Slides, Drive, Gmail), the internet and web-based forms
Ability to work evenings and weekends as needed
Valid Driver’s License
Ability to travel locally when needed
To serve as an AmeriCorps member, individuals must be a citizen, national, or lawful permanent resident alien of the United States.
Ability to stand, walk, climb and grasp objects
Must be able to lift & move 50 pounds without mechanical assistance
Appointment is conditional upon passing a pre-start drug & nicotine screen, providing a negative TB test, and providing information to establish eligibility and complete a National Criminal History Check.
COMPENSATION AND BENEFITS
Total living allowance of up to $14,297 (to be received in bi-weekly payments of $571.16 before taxes) over the 11-month service term.
Eligible to receive an education award of $6,195* upon successful completion of 1,700-hour service term. *Value dependent on Pell Grant each year.
Health care and childcare benefit eligible
AmeriCorps status could qualify you for forbearance and interest payments on qualified student loans during service. Learn more HERE
Extensive training, practice, and skill building in the fields of environmental and informal education for all audiences
Making a difference in the community while being part of a dedicated service team.
Application deadline is June 1, 2021.
Apply here with resume and cover letter
Please note: interviews will be conducted during the month of June.